The order process and after...
In a moment you will go to the Order Form to give us your contact details and details of the property. Before you do here is some information about what will
happen once you place your order. Please read it carefully.
- You will not be asked to pay anything online when you place your order.
- Immediately after you place your order you will receive an email confirming your order.
You or your estate agent are then legally able to start marketing the property (you do not need to wait to receive the
actual EPC).
- One of our staff will contact you (normally the same or next working day) to arrange a convenient time to visit
your property to perform the energy assessment.
- One of our accredited Domestic Energy Assessors (DEAs) will visit your property at the agreed date & time
to perform the assessment. It is crucial that you (or another responsible adult) is there to let them in unless we have agreed some
other arrangements for us to pick up the key (eg from your estate agent).
- The assessor will collect payment from you at the time of the assessment. This can be by either cash or a cheque.
Sorry, but due to the cost of processing them, we do not accept debit or credit cards.
- Once we have produced the EPC (normally the same day as the assessment) you will receive an email
with the EPC as an attachment in PDF format.
Small print
- We will not issue the EPC until we have received payment.
- To keep the cost of our service to the minimum we do not issue paper copies of EPCs.
Neither do we issue them on CD-ROM or other physical medium. You are paying for the
electronic version only. If you absolutely must have a hard copy we will post you your choice of
either a paper copy or a CD on payment of an additional £5 once the document(s) are completed.
Proceed to the Order Form
Please print a copy of this page for your records and then if you accept the above click the button
to the right to place your order. If you have any queries about your order please contact us
